How Do Nurse Call Systems Work?

Every healthcare institute and hospital includes a nurse call system that tends to emergencies and the needs of the patients. These systems allow the doctors and administration to keep in touch with the patients and the hospital altogether on a daily basis. From alerts to reminders, everything is shared through these systems to ensure that a hospital is providing the best healthcare services.

When it comes to choosing a nurse call system, there are several important factors that you need to consider other than the system itself. It is important as these systems are expensive and a hospital needs to have proper planning before installing them. Since it is an important part of any hospital or a healthcare institute, we are going to discuss how nurse call systems work.

Where to Buy
CallToU Wireless Caregiver Pager Smart Call System
Smart CareGiver 433-SYS 30 Channel Monitoring Unit
CallTou Wireless Calling System
SINGCALL Waterproof Wireless Calling Bells Patient Calling System
Lanliebao Wireless Caregiver Pager Smart Call System

Types of Nurse Call Systems


A basic nurse call system features nothing more than a button. When the button is pressed, an alert is sent to the nurse’s station. Since the alert could only be turned off from the patient’s bedside, the nurses are bound to tend to the patient.

Wireless nurse call

The advantage of installing a wireless nurse call system is that it includes fewer wires, which reduces the installation costs as well. However, a drawback you might call it is that wireless systems include batteries. Therefore, the staff has to monitor them regularly and replace them when required.


Intercom is an advanced nurse calling system. Through this system, the staff from the nurse’s station can directly contact the patient via intercom. This eliminates the need to walk over to the patient’s room. The staff can determine the needs of the patient and attend to it without having to leave other tasks unattended.

Cellphone Alerts

Cellphone alerts are the most commonly used nurse calling systems today. The devices are carried around by the staff and as an alert is received, the staffers can answer whenever wherever they are in the facility. Hence, improving both speed and efficiency.

Things to consider before buying a nurse call system

Evaluate Your Needs

The first step towards choosing the best nurse call system is evaluating the needs of your medical facility or hospital. For instance, a nurse call system for a hospital will differ from the one that is used in a senior living community. Furthermore, you will need to study the local regulations and the needs of your staff as well. If you are not sure about where to start, it is better if you consult the staff. This way the staff will share what they need and should be available at all times. As a result, you will have an insight into the situation, which will help you narrow down the options.

Explore Your Options

Once you have evaluated the needs of your facility, it is now time to explore your options. When it comes to choosing a nurse call system, know that there is a huge variety. Nurse call systems differ based on brands and technologies. When choosing a nurse call system, features such as pager and cellphone alerts, color-coded light indications, and multiple call tones, etc. should be considered.

In addition to that, you will also need to consider the software. Healthcare software solutions monitor the entire nurse call system and act as a communication bridge between the system and its users.

Establish Station Areas

Now that you have chosen a nurse call system for your facility, the design can start. You will need to establish areas where you will install the stations. Since every hospital is built differently, you will need to be careful when it comes to selecting station areas. You would want the patient stations to be located as near to the patients as possible whereas the nurse stations to be in the center. This way, the nurses will not stray too far while attending to some other business.

Plan Installation

Planning the installation is as important as establishing the station areas. While creating a plan, you will want to consider a company that has a good reputation in the field. Someone who has had the experience of installing multiple nurse call systems before. Not only will the installation be seamless but time-efficient as well. Otherwise, if you choose an inexperienced company to get the job done, not only will you be wasting time but money as well. Since every second in a hospital counts, therefore, processes need to be efficient both in terms of time and functionality.

Schedule Maintenance and Regular Testing

Once the nurse call system has been installed, the work does not end there. You need to schedule regular testing and maintenance. As mentioned earlier, nurse call systems need to be working 24/7 and that too efficiently. Therefore, the only way to ensure that it is always working at its optimum is by scheduling regular maintenance and testing. This way, if something is malfunctioning the facility is able to fix it beforehand.

Train and Support

A nurse call system will not be of any use if the staff is not trained for it. Training the staff and providing regular support is key to efficiently use a nurse call system. You will need to provide regular training so that the staff is updated with new technology. Make sure that the staff is not miscommunicated and is clear on important things. Moreover, be open to questions and answer them even if you have to repeat the process multiple times during the day. The reason being that every staff member needs to be on board and communicated equal knowledge and information across the facility so that they can help each other out if a complicated situation were to arise.

Recommended Products

CallToU Wireless Caregiver Pager Smart Call System

Featuring Amazon’s choice CallTou Wireless Caregiver Pager Smart Call System as the first option on the list. This nurse call system includes 2 pagers and 2 call buttons to keep the patient and caregiver in touch, eliminating the need to yell to get one’s attention. Furthermore, the transmitter/push call button is both waterproof and easy to carry around. You could carry it in your pocket or simply hang it like a pendant. With an operating range of 500+ feet, this is a strong option on your recommended products list.

Key Features:

  • 500+ feet operating range
  • Waterproof
  • 55 ringtones

Smart CareGiver 433-SYS 30 Channel Monitoring Unit

The Smart CareGiver 433-SYS 30 Channel Monitoring Unit consists of 3 nurse call buttons. When assistance is required, patients can simply press the button to alert the nurses. Moreover, each nurse button comes with a lanyard along with a mounting bracket to make it versatile interms of usage. Lastly, it is a battery-powered device that comes pre-programmed for easy use.

Key Features:

  • Battery-powered
  • 3 nurse call buttons
  • Monitoring system

CallTou Wireless Calling System

CallTou introduces another impressive nurse calling system that includes an anti-interference and system signal feature that allows it to cover more than 1000+ feet. Furthermore, it comes with a waterproof button design with an ABS durable shell as well. You can simply stick the device to a wall using tape or carry it in your pocket. CallToU has had the opportunity to install the system at multiple restaurants, schools, banks, hotels, and hospital wards, etc. making it a must-have option on your list.

Key Features:

  • 1000+ operating range
  • Waterproof call buttons
  • Display receiver

SINGCALL Waterproof Wireless Calling Bells Patient Calling System

The SINGALL Waterproof Wireless Calling System is a strong contender as it is not only waterproof but includes other features as well such as an alarm clock function, calendar, and rechargeable batteries. It automatically downloads the registration software making the registration process easier. In addition to that, it features an OLED screen with a flexible anti-seismic and knock feature ensuring that it will withstand wear and tear. Lastly, with 10 pagers and 1 watch receiver included in the pack, this system deserves your attention for being one of the options in the market.

Key Features:

  • 10 pagers and 1 receiver
  • Includes calendar, clock, and alarm function
  • 360 degree waterproof

Lanliebao Wireless Caregiver Pager Smart Call System

This Wireless Caregiver Pager Smart Call System comes with 2 call buttons and 2 portable vibration receivers featuring 52 alarm melodies. On the other hand, the pager consists of 55 ring tones that you can set according to your choice. The operating range is 600+ with 4 adjustable volume levels. Furthermore, the Lanliebao Wireless Caregiver System includes in-built adaptive high-frequency technology as well, allowing strong penetration and signal stability. With this system installed in your house or facility, you can be rest assured that the patients or your loved ones are in good hands.

Key Features:

  • 600+ operating range
  • 4 adjustable volume levels
  • 2 call buttons and 2 portable vibration receivers

Final Word

Implementing a nurse call system in a facility is straightforward if you were to consider the steps mentioned above. More than the systems itself, it is the planning that is more important and crucial. Therefore, conduct a thorough analysis and choose a system that is the most suitable.

Our recommendation would be CallToU Wireless Caregiver Pager Smart Call System as it is the best value for money. With an operating range of 500+ feet, this system ensures that patients are never left unattended.

On the other hand, if you are looking for a system with a broad operating range, then the CallTou Wireless Calling System is going to be the best option. It is a tried and tested product that has showcased impressive performance each time at multiple locations.